It worth every bit of your money
In case the plush toy you receive is damaged, faulty, or do not meet the brief as described in terms of design or specifications, we are willing to rectify the mistakes or replace your plush buddy.
You must get in touch with us at firstname.lastname@example.org within ten days of receiving your parcel, mentioning your order ID and details of the product shortcomings. We will arrange for the return pickup of the product and send you the replacement within 7-10 working days. The plush buddy must be returned in the condition it was received and in its original packaging.
In case we fail to provide you with a rectified version or a replacement of the plush toy, we will make a 100% refund of your money including shipping charges